So today I had some things I need to work through come up;
Today I made a commitment without understanding the content of the task as well as I wasn't solid on what the expectation was so I committed to something....then hedged....then flaked on the hedge. I won't do that again. Some things I did right were showing my leadership team that we've got engagement in the scheduling team...well sort of. I need to help my team solve problems more. I need to ask them when they are having problems; "what do you need to do to fix the problem?"
Another scenario I had was I listened to someone who was assuming that they knew someone else's functions. I need to ask in that scenario...."I've tried that before and it didn't work, what are the other options." I think I knew the options, I just wanted to avoid it because it kind of makes our company seem silly, I'll need to just go with my gut in the future.
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